Human behaviour, contrary to what many believe, can be predicted with amazing accuracy.
Take healthy responsibility instead of blaming others, if you want to change a situation.
Be curious about others and you will find interesting things about them to connect around or learn.
The art of conversation drives relationships.
Put passion into your passions.
Listen in order to learn and create relationships.
Affection creates the basic climate for growth.
Organizations & Performance
Implementation, not ideas, is the key to success.
People want to know that you care.
You succeed today by how fast you learn, not by what you know.
Performance is not necessarily determined by resources, but by decisions --- so make better and faster decisions than your competitors.
Denial leads to failure.
You cannot grow faster than your ability to get great people.
You must be relentlessly focused on change in order to win.
Brains and IQ are important, but drive and determination are more unusual and necessary for success.
Do the members of the organization have sufficient commitment to each other to implement the strategy?
Stop talking about the future and talk more about how to get there.
Language is the tool of change.
Using the word "journey" linked to visions and change indicates transition, transformation, adventure and discovery.